FAQ's
Like most businesses, we have some FAQ (or Frequently Asked Questions) we would like to answer to help you better prepare for your balloon order and upcoming event.
What services are you providing?
We are a group of artists providing Event Styling, Party Decorations, All kind of Balloon Services, Flower Arrangements, Table & Chairs Rentals, Linens, Centerpeices, Customized Cake to Desserts to match with our Decor, Kids Entertainment (face painting, balloon twisting, puppet shows, magic shows and kids entertainment)
I'm interested in booking your décor service. What's the next step?
Our booking process
Please Email us complete info:
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Event Date
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Occasion
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Event Venue Address (City)
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Event is Indoors Or Outdoors
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Event setup time
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Your First & Last name
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Email & Phone no.
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Any theme idea/Decor or pictures you want o share (inspiration Pictures)
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What other services you need apart from decor: (Tables,Chairs, Linens, Centerpieces, Cake & Desserts,Photography)
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Your Budget for this event, so we can share ideas & pictures under that price range.
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How did you hear about us ?
How much is your decor setups ?
Price range depends on styles, type of backdrops, Balloons colors and styles, adding like Marquee's, Floral arrangements, customization, Signages etc
Is there any other charges?
Yes, Transportation, Setup and Teardown charges will be additional.
Additional Charge for Outdoor Events.
Additional Charge Second floor or above floors.
Additional Charges if Parking is far away from Setup Area.
Additional Charges for Early Or Late Hours Setup/Pickup (Before 8AM or After 9PM) i.e.$200 and $400 after 12AM.
How far in advance should I place my order?
Orders should be placed as early as possible. Event set up Dates and Times are first come first serve.
We Only Reserve Date & Time after getting Deposit (Non- Refundable)
And we don't accept any changes 2 weeks before event date means no item can be added or removed from Invoice, 2 weeks before event date.
How do I pay for my decor?
After Reserving your Date & Time,
We will email you an invoice.
Whole amount needs to be paid 1 week before your event date Via Venmo or Debit/Credit Card (Processing Fees) And we don't accept any changes 2 weeks before event date.
For schools, organizations, and corporations, we understand a check may need to be processed for payment. If a payment cannot be made before the event date, a signed contract will be required.
I'm interested in booking your entertainment service. What's the next step?
Please contact us only by email LPPARTY.US@GMAIL.COM to check the artist(s) availability first. If the date works for us, please deposit to secure your time. Because we follow “First deposit, First secure your time” Policy.
What happen to Balloons after Event?
Please Note: Balloons are clients property after event. It's your choice if you want to keep them or Pop Them.
If you want us to Deflate & Dispose balloons then it will be an additional charge apart from teardown fees.
What is your cancellation policy?
Once your event is booked, that time slot is reserved for you and supplies for your event are ordered. Orders canceled 1 month or more prior to your event are eligible for a credit for your next event (Store Credit) into 12 months only, however no refund will be given. Orders less than 2 weeks from the event are not eligible for cancellation. Refunds are not provided on any orders. Plus, there will be cancellation fees (security deposit), because of your event we were unable to accept new clients for that date & time.
Do you have a store?
No, we do not have a formal store. We provide consultation by phone, event venue, SOHO or anywhere convenient to discuss the details of your event.